Partner Portal

Welcome to our Feeding San Diego Agency Partner Portal. Here you will find important updates and resources that pertain to operating a food distribution and addressing hunger. If you do not find what you are looking for below, please reach out to your regional partnership coordinator or use the contact form at the bottom of this page.

Forms & Documents

Here are various forms, documents, and agreements to help your organization operate a successful distribution.

Feeding San Diego agency partner Bridge of Hope free food distribution on June 10, 2022.

Partner Resources

Agency Express Online Ordering System

Agency Express Portal
Agency Express Guide (PDF)
Agency Express FAQ (PDF)
Agency Express: How to Submit an Order (PDF)
Agency Express Training Quiz

Partnership Trainings & Best Practices

Partnership Basics Training (Video)
Partnership Basics Quiz
Best Gleaning Practices (Video)
Food Waste & Composting (PDF)
Succession Planning (PDF)
2023 Inter-Regional Town Hall Grants Presentation (PDF)
Gleaning Photo Instructions (PDF)

Food Rescue Module Training and Quiz

Payment Information

How to address and fill out checks for payment (PDF)
Agency Invoice and Payment FAQs (PDF)
Clover Online Payment FAQ (PDF)

Volunteer Recruitment and Management

Feeding San Diego understands how tough it can be to find volunteers at times. Through the Partner Volunteer Management Program, Feeding San Diego will provide its community partners with licensing to the Golden Volunteer Management Software to support the recruitment and retention of volunteers. Golden is a great platform to recruit skills-based volunteers for opportunities like office volunteers, food rescue drivers, and any other skills needed to support or expand capacity at your agency! The application process does not take long and once you are approved, you will be able to post your volunteer shifts on our Golden server to hopefully find more volunteers! Please note, this does not guarantee volunteers but is a resource for more people to find your agency and assist.

Application for Partner Volunteer Management Program (PVMP) through Golden
Example Waiver and Release of Liability for Volunteers (PDF)

SB1383 Food Recovery Agreements

Food Safety

Food Recall Protocol (Word document)
Food Product Dating
Food Handlers Certification
How to use a Probe Thermometer (PDF)
Reclamation Room Product Extension Dates (PDF)

Cobranding

Cobranding at Your Distribution (PDF)
Feeding San Diego Partner Resources (password-protected page – Ask your partnership coordinator for the password.)

CalFresh

CalFresh Flyer – English (PDF)
CalFresh Flyer – Spanish (PDF)
CalFresh Request
Public benefit programs such as CalFresh/SNAP, Medi-Cal, and Section 8 are not counted in a public charge test.

Grant Resources

Best Grant Writing Practices (PDF)
Grant Writing Tips and Tricks (PDF)

Note: You can reach out to Feeding San Diego’s Grants Assistant Manager, Olivia Holabird, at oholabird@feedingsandiego.org to review any grant proposals you have. Please include all instructions, budgets, attachments, etc., and allow at least two weeks for a response. She also highly recommends you subscribe to the San Diego Nonprofit Update.

Local Grant Opportunities

County of San Diego

City of San Diego

City of Encinitas

Community Grant Program

City of Carlsbad

Community Development Block Grants

Mobile Marketplace

Mobile Marketplace: Pickup Fresh Produce in Your Region (video)
Mobile Marketplace Flyer

2024 Annual Agency Summit Presentations

CalFresh Presentation
Golden Volunteer Presentation
211 Recorded Presentation
211 Information Presentation Slideshow
Food Rescue Presentation

Meet Your Partnership Coordinators

From guiding you through your first food pick-up to training you on food safety — our team is here to help. Our partnership coordinators each focus on a specific region of San Diego County to provide you and your team with next-level support. Please don’t hesitate to reach out with any questions.

Alana Austin

North Inland

> Email Alana

Samantha Myatt

North Coastal

> Email Samantha

Angus Hsieh

Central

> Email Angus

Pragyan Mishra

East

> Email Pragyan

Nadia Foster

South

> Email Nadia

FAQs

What is an agency partner?

An agency partner is an organization that distributes food to participants regularly (monthly, bi-monthly, weekly, or multiple days per week). The agency partner is responsible for providing the space, volunteers or staff, equipment, and distribution plan. Feeding San Diego will help provide support and food, but the agency is ultimately responsible for its operations and funding.

What is required to become an agency partner?

Interested organizations can complete an application and attach the following documents; an IRS letter verifying 501c3 status, Articles of Incorporation, and a Board of Directors list.

We require at least one agency representative to have a current food handler’s certificate and be present during all food distributions. We host monthly pieces of training for our partners.

We also require logs for pest control and cold storage temperatures but will get partners set up with that during onboarding. These are collected annually.

A monitoring visit will be conducted as part of onboarding and annually to continue the partnership. These visits help our team confirm food safety measures are in place and help us understand your organization’s unique distribution, strengths, and challenges so we can better support you.

How can we get food from Feeding San Diego?

There are three programs agencies can access food through.

Food Rescue is a program that pairs agency partners directly with one of our 600 donors. Depending on the agency partners’ needs and capacity, this may be weekly pick-ups from a nearby grocery store or the opportunity to accept one-time donations for various donors.
1. This program requires training, some equipment provided by FSD, your own staff/volunteer driver(s), and vehicle(s).
2. Cold storage is required for a majority of donations, including weekly pick-ups. However, some one-time donations of only dry goods are occasionally available for agencies without cold storage.
Order directly from our distribution center of produce and dry goods either by pick up or by delivery
1. Delivery or pick-up requests will be reviewed based on location, households served, delivery/pick-up frequency, and partner distribution days.
2. Agency partners will need staff/volunteers to glean produce before distribution.
Our Mobile Marketplace program allows agency partners to access produce closer to their locations. A variety of produce is sent to four areas each week for agency partners to access for free. This program is meant for smaller agency partners or partners supplementing produce based on food rescue donations.

Can we participate in more than one program?

Agency partners can access food from up to all three programs. However, delivery or pick-up approval depends on our capacity.

How much food can we get from the distribution center?

You can order food through Agency Express for a fee. How much food you receive will depend on what type of partner you are and how much budget you have. Typically, there are dry goods, rescued items, and produce available. The amount of food provided is also based on the monthly household numbers you are serving.

What if we want to pick up from a specific donor?

Our team will do our best to find donors that fit your agency’s capacity and needs depending on nearby donors’ current schedules. If we are not currently working with a donor you would like to match with; we are open to relationships with new donors.

What if we need more volunteers?

Feeding San Diego shares our agency partners seeking volunteers with our regular volunteer base through Golden. Please reach out to your coordinator if you would like to learn more. The application is above under the Volunteer Recruitment and Management tab. We also encourage you to post volunteer shifts on other platforms such as Volunteer Match and Hands-On San Diego.

What are the areas of highest need in San Diego County?

The San Diego Hunger Colation has compiled this map of nutrition insecurity in San Diego. They define nutrition insecurity as someone who requires assistance in getting three nutritious meals per day; this includes those who may have to make difficult tradeoffs between food, medical care, housing, and other necessities.

Feeding San Diego Closure Calendar

Calendar with days Feeding San Diego is closed marked off

Interested in becoming an agency partner?

Learn more

Still have questions?

Please get in touch with our partnerships team by completing the form below.

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